全职 Health Operation Manager 工作, 薪水 up to MYR 6,000, Reveillon Group WP Kuala Lumpur 公司招聘中 - Ricebowl

• Prefer Bachelor’s Degree / Diploma in Hospitality Management, Business Administration, or related field. 

• Minimum 3 years of F&B management experience, preferably in multi-outlet or chain restaurant operations. 

• Strong understanding of restaurant systems, POS, inventory management. 

• Excellent communication, leadership, and problem-solving skills. 

• Ability to work on-site at outlets and travel between locations as required. 

• Proficient in English and Bahasa Malaysia; Mandarin proficiency is an advantage. 

• Willingness to work flexible hours, including weekends and public holidays when necessary. 

1. Strategic Planning & Execution

• Support pre-opening activities for new outlets, including setup, hiring, training, and operational readiness.

• Coordinate with suppliers and business partners to ensure smooth operations and brand consistency.

2. Operational Management

• Oversee daily F&B operations across all outlets, ensuring quality, service, hygiene, and SOP compliance.

• Lead and support Outlet Managers and Supervisors in achieving operational targets.

• Monitor key operational metrics such as sales, table turnover, average transaction value, and customer feedback.

• Ensure effective communication between HQ and outlet teams.

3. Financial & Performance Management

• Manage outlet P&L, sales targets, and operating costs.

• Monitor food cost, labour cost, and wastage.

• Analyse sales and productivity reports to identify improvement opportunities.

• Prepare accurate operational reports for management.

4. Team Leadership & Development

• Lead, train, and mentor outlet management and kitchen teams.

• Conduct performance reviews and implement staff development plans.

• Manage manpower planning, recruitment, and scheduling.

5. Quality, Compliance & Documentation

• Ensure compliance with food safety, hygiene, operational SOPs, licenses, and permits.

• Conduct regular audits and implement corrective actions.

• Drive continuous improvement and maintain brand standards.

• Annual Leave
• EPF
• SOCSO
• EIS
• Medical and Hospitalisation Leave