jobs in Phoenix House

全职 Senior Client Support Specialist 工作, 薪水 up to MYR 6,000, Phoenix House Federal Territory 公司招聘中 - Ricebowl

Senior Client Support Specialist

KL City, Federal Territory

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工作地点

  • Kuala Lumpur Federal Territory Malaysia

职位描述

岗位职责

Responsibilities:

  • Act as a specialized advisor and nurture important accounts, client stakeholders and executive-level sponsors.
  • Drive new account sales by demonstrating the benefits of the company’s products and services.
  • Introduce new client business to achieve or exceed monthly targets.
  • Analyze client behavior to identify opportunities to increase engagement, deposits, and transaction volume.
  • Keep clients informed about promotions, campaigns, and market updates.
  • Collaborate closely with Sales, Marketing, and internal stakeholders on retention strategies.
  • Monitor client satisfaction and resolve issues in a timely and professional manner.
  • Perform any ad hoc tasks assigned by superior.

Requirements:

  • Experience in financial services industry is an advantage.
  • Strong understanding of financial markets and trading platforms.
  • Excellent communication and relationship management skills.
  • Analytical, results-oriented, and sales-driven mindset.
  • Driven and self-motivated with a track record of excelling in revenue generation.
  • Ability to thrive in a fast-paced and target-driven environment.
  • Fluent in English and Mandarin (spoken and written).

Pay: RM5,000.00 - RM6,000.00 per month

Work Location: In person

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