全职 Data and Finance Support Ananlyst 工作, 薪水 up to MYR 6,000, Hiree Federal Territory 公司招聘中 - Ricebowl

Job Title: Data and Finance Support Analyst

Team: GTO – GIPS Service Recovery – Data and Finance Team

Key Skills: SAP GL, Ray, Oracle / MS SQL, Unix/Linux, AS400, Control-M, Shell scripting

Key Responsibilities:

L2 L2 (3-5 years)

* Provide application support to various business users. Attend to business queries and business requests promptly. Follow through the business requests to a proper closure

* Work on timely resolution for reported incidents so as to meet service level targets. Incidents include failures & queries reported by business users and technical staff; event alerts automatically detected and reported by event monitoring tool

* Perform root cause analysis to identify permanent solution so as to prevent recurring incidents and to minimize the impact of incidents that cannot be prevented

* Ensure all incidents and problems are proactively managed – Prioritizing numerous issues of varying severity and escalate issues as appropriate to necessary teams and management

* Collaborate with the development team in identifying resolutions and transitioning of releases into production environment

* Adopt standard Incident and Problem Management workflow and processes, i.e timely ticket, defect and incidents loggings including proper change management processes and quality issue/impacts emails

* Participate in DR/BCM activities or infrastructure related upgrade

* Responsible of capacity management. To monitor & analyse current performance and capacity data and forecast the capacity required by the applications ahead

* Aside from day-to-day support duties, there will be requirements to undertake other responsibilities such as management reporting & other centrally driven project initiatives as needed

Key Requirements:

* Min 7 years of experience in application development and support environment in Banking Finance, Finance knowledge for GL, MAS, GST, Regulatory and Reporting/business intelligence

* Individual must have working experience in Unix/Windows platforms, batch scheduling tools, Database query skills, BI Tools skillsets

Mandatory Technical skills:

* Oracle / MS SQL, Unix/Linux, Control-M, Shell scripting, SAP GL, Ray.

* Knowledge of Finance, Risk, Accounting, ITIL of similar framework will be advantage

Good to have:

* Experience working in an ITIL-driven environment, with proven incident and problem management.

* BASEL, Moody’s Risk Authority knowledge, Wolters Kluwer’s OneSumX, Hyperion.

* Understanding of front to back operations, finance, risk and accounting will be added bonus

Pay: RM5,000.00 - RM6,000.00 per month

Work Location: In person