Sales & Customer Service
- Greet and assist customers in a professional and friendly manner.
- Actively promote and upsell Duty Free products (liquor, tobacco, perfumes, cosmetics, confectionery, chocolate etc.).
- Achieve individual, branch sales targets and KPIs.
- Provide product recommendations based on customer needs and travel destinations.
- Handle customer inquiries, complaints and returns professionally.
Cashiering & Transactions
- Process sales transactions accurately using POS systems.
- Follow cash handling and reconciliation procedures.
- Verify boarding passes and travel documents as required for Duty Free sales compliance.
Merchandising & Branch Operations
- Replenish gondola, wall bays and ensure products are well displayed according to merchandising guidelines.
- Maintain branch cleanliness and presentation standards.
- Monitor stock levels and report fast-moving or low-stock items.
- Support stock counts and inventory audits when required.
Compliance & Security
- Comply with airport security regulations and Duty Free bonded stock procedures.
- Adhere to customs rules regarding restricted goods and quantity limits.
- Prevent shrinkage and report suspicious activities.
Pay: RM1,700.00 - RM2,500.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
Work Location: In person