We are looking for a technically strong Field Service Engineer to support semiconductor equipment operations across customer sites in Singapore. This opportunity is suited to someone who enjoys hands-on engineering, can work confidently in a fast-paced production environment, and takes ownership of technical issues from diagnosis through to resolution.
You will play an important role in helping customers maintain reliable equipment performance while working alongside experienced technical specialists and engineering teams.
What You'll Be Doing
- Take ownership of equipment servicing activities, including fault diagnosis, corrective maintenance, repairs, and technical upgrades.
- Investigate equipment malfunctions involving electrical, mechanical, hardware, and vacuum-related systems.
- Identify underlying causes of recurring technical problems and implement practical solutions to improve equipment reliability.
- Provide hands-on support at semiconductor manufacturing facilities, helping customers minimise disruption to production.
- Manage service requests and technical escalations while maintaining clear communication with customer engineering teams.
- Work with regional and global technical teams to resolve challenging equipment issues and share technical findings.
- Assist with equipment installation, commissioning, calibration, and performance optimisation as required.
- Maintain service documentation and provide clear reports on equipment status, completed work, and outstanding issues.
- Ensure all activities comply with customer site requirements, cleanroom procedures, and safety standards.
What We're Looking For
- A Diploma or Bachelor's degree in Electrical, Mechanical, Electronics, Mechatronics, or a related engineering discipline.
- At least 5 years of experience in semiconductor equipment servicing, field engineering, or equipment support.
- Experience with a semiconductor equipment manufacturer or specialist equipment service provider will be highly advantageous.
- Strong practical knowledge of equipment troubleshooting, maintenance, repair, and fault isolation.
- Exposure to wafer fabrication technologies such as deposition, CVD, ALD, Etch, or vacuum-based equipment is preferred.
- The ability to interpret technical drawings, electrical schematics, and equipment documentation.
- A proactive approach to problem-solving, with the ability to manage service assignments and customer issues with minimal supervision.
- Strong communication skills and the ability to work effectively with customers and geographically distributed engineering teams.
- Professional working proficiency in English. Korean language skills would be an added advantage.
- Flexibility to support shift arrangements, on-call duties, overtime, and occasional travel when required.
- Willingness to work in controlled cleanroom environments.