Role Overview
As a Delivery Lead, you will be responsible for l
eading end-to-end delivery, or a defined component of a contract, to meet operational,
contractual, and financial commitments.
You will ensure service quality and efficiency while managing delivery outcomes and identifying opportunities for follow-on work through
up-selling or cross-selling.
You are expected to be a subject matter expert with deep knowledge and experience, possessing strong influencing and advisory skills. You will take responsibility for team decisions, engage with multiple teams, and contribute to key decisions. Providing solutions to problems that apply across multiple teams is a critical part of this role.
Key Responsibilities
- Lead end-to-end delivery or a defined component of a contract to meet operational, contractual, and financial commitments.
- Ensure service quality and efficiency while managing delivery outcomes.
- Identify opportunities for follow-on work through up-selling or cross-selling.
- Provide advanced guidance to project teams to ensure alignment with strategic objectives and delivery excellence.
- Shape delivery approaches and outcomes by anticipating challenges and implementing proactive solutions.
- Engage with stakeholders across functions to influence decisions and elevate service quality standards.
- Drive continuous improvement initiatives to enhance operational efficiency and customer satisfaction.
- Champion collaboration across teams to foster innovation and achieve shared goals.
- Take responsibility for team decisions, engage with multiple teams, and contribute to key decisions.
- Provide solutions to problems that apply across multiple teams.
Skills Required
Required:
Expert proficiency in Account Delivery Management
Recommended: Expert proficiency in Estimation and Planning
Suggested: Expert proficiency in Business Operation Management and Work Management
Ideal Candidate Profile
- 10+ years of Trade Finance delivery experience.
- Strong end-to-end delivery and implementation background.
Zenith Infotech (S) Pte Ltd. was started in 1997, primarily with the vision of offering state-of-the-art IT Professionals and solutions to various organizations and thereby helping them increase their productivity and competitiveness. From deployment of one person to formation of whole IT teams, Zenith Infotech has helped clients with their staff augmentation needs. Zenith offers opportunity to be engaged in long term projects with large IT savvy companies, Consulting organizations, System Integrators, Government, and MNCs.