- Build and maintain comprehensive product knowledge, including instrument functions, operating procedures, and practical applications.
- Respond to technical inquiries from distributors, customers, and colleagues, providing appropriate guidance and solutions.
- Perform product evaluations, operational checks, and diagnostic testing to identify and resolve technical concerns.
- Manage product warranty cases, including claim assessment, return authorization documentation, and coordination of replacement deliveries.
Requirements:
- Degree in Chemistry or equivalent.
- At least 2 years experience of practical laboratory testing.
- Strong analytical thinking and troubleshooting capabilities.
- Willing to travel when required and participate in customer visits and industry events.
If you are keen to apply for the position, kindly email your detailed resume in MS Word to *************
Please note that only shortlisted candidates will be notified.
For more job opportunities, please visit our website at
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EA Licence: 19C9701
Registration: R1326740