全职 Sales Service Representative 工作, 薪水, AEON Credit Service (M) Berhad Johor 公司招聘中 - Ricebowl

Company Description AEON Credit Service (M) Berhad is a financial services company that began operations in 1997, initially offering Easy Payment schemes for consumer durables through retail merchants and chain stores. Listed on the Main Market of Bursa Malaysia Securities Berhad since 2007, the company has grown into a diverse provider of consumer financing and payment solutions. Through its acquisition of AEON Insurance Brokers (M) Sdn. Bhd., the Group now distributes a range of conventional and takaful insurance products, including life insurance, leveraging the AEON Group’s retail network and ecosystem. Its business portfolio includes credit cards and prepaid cards, the AEON Wallet app, Easy Payment schemes, motor vehicle hire purchase financing, personal financing, insurance brokerage, and related services. The Group operates five regional offices, 63 branches and service centers, and a nationwide network of over 8,100 participating merchant outlets, with a subsidiary based in Kuala Lumpur.

Role Description This is a full-time, on-site Sales Service Representative role based in Johor Bahru. The Sales Service Representative is responsible for promoting AEON Credit’s financing, card, and insurance-related products to customers, providing clear information on features, pricing, and terms. The role involves assisting customers with applications, documentation, and basic eligibility checks, as well as supporting them throughout the approval and onboarding process. Daily tasks include handling walk-in and referred customers, responding to inquiries, resolving straightforward service issues, and maintaining accurate records in the company’s systems. The Sales Service Representative also collaborates with branch and merchant partners to achieve sales targets, supports promotional activities, and ensures compliance with company policies and relevant regulations.

Qualifications

• Customer service and relationship-building skills, with the ability to communicate clearly, handle inquiries, and provide courteous support.
• Sales, negotiation, and basic marketing abilities to promote products personal financing, credit card, insurance, CASA, explain benefits, and work toward branch and individual sales targets.
• Attention to detail, documentation accuracy, and basic administrative skills for processing applications and maintaining records.
• Comfort with digital tools and office software, including data entry, simple system navigation, and use of mobile or web applications.
• Good spoken and written communication skills in English; proficiency in additional local languages is an advantage.
• Ability to work on-site in Johor Bahru, including weekends or shifts as required, and collaborate effectively within a branch team.
• Minimum qualification of a high school diploma or equivalent; a diploma or degree in business, finance, or a related field is beneficial.
• Prior experience in retail banking, consumer financing, insurance, or customer-facing roles is an added advantage.
• base at Aeon Mall Tebrau City