全职 Customer Service-Administration Assistant 工作, 薪水 up to SGD 1,200, Acer Academy @ Dairy Farm Lane 公司招聘中 - Ricebowl

Job Summary
- Support daily tuition centre operations through friendly customer service and administrative assistance.
- Serve as the first contact for parents, students, teachers and visitors.

Key Responsibilities
- Welcome visitors and handle enquiries via walk-ins, WhatsApp and email.
- Explain programmes, subjects, fees, schedules, enrolment and centre policies.
- Assist with student registration, class transfers and withdrawals.
- Maintain accurate student records, contact details, attendance and class allocations.
- Monitor absences and late arrivals, informing parents when necessary.
- Coordinate lesson schedules, replacement lessons and make-up classes.
- Notify parents of timetable changes and announcements.
- Prepare class lists and assist teachers with worksheets and learning materials.
- Direct students to classrooms and assist with arrival and dismissal where required.
- Assist with fee collection, receipts, payment records and outstanding-fee follow-up.
- Support invoices, fee statements, data entry, reports and filing.
- Keep reception and common areas tidy; monitor office supplies and teaching materials.
- Support printing, photocopying and routine centre duties.
- Follow centre procedures and student safety protocols; report operational issues.
- Handle feedback professionally and refer complex matters to the Centre Manager.
- Protect confidential student, parent and business information.

Requirements
- Minimum GCE N-Level, O-Level or equivalent.
- Customer service or administrative experience preferred; tuition centre experience is an advantage.
- Good English communication skills; Mandarin is an advantage.
- Basic computer skills, including Word, Excel and email.
- Organised, accurate, responsible and patient when interacting with children and parents.
- Able to multitask, work independently and cooperate with a team.
- Flexible to work evenings or weekends according to the centre's scehdule.

Pay: $1,200.00 per month

Benefits:

• Promotion to permanent employee

Work Location: In person