Company Overview
ULTRAFLEX TECHNOLOGY PTE LTD is a Singapore-based company specializing in delivering enterprise IT infrastructure solutions, supporting customers with servers, virtualization, storage, networking, and cybersecurity technologies.
Job Summary
We are looking for a motivated Infrastructure Engineer to join our technical team in delivering and supporting enterprise IT infrastructure solutions for customers. This is a hands-on role suitable for fresh graduates or candidates with up to 2 years of IT experience who are interested in building a career in enterprise IT infrastructure. You will work alongside experienced engineers and gain practical experience through actual customer implementation, support and troubleshooting activities across servers, virtualization, storage, backup, wired/wireless networking and cybersecurity environments. Guidance will be provided as you perform assigned technical tasks, with opportunities to take greater ownership as your knowledge and experience develop.
Responsibilities
Assist with installation, configuration, and support of Windows Server and Linux operating systems to maintain enterprise IT environments
Support VMware and Microsoft Hyper-V virtualization platforms to enable efficient resource utilization
Manage Active Directory, DNS, DHCP, and related infrastructure services to ensure network reliability
Assist with deployment and maintenance of enterprise server, SAN/NAS storage, backup, and recovery solutions to safeguard data integrity
Perform system health checks, patching, upgrades, and preventive maintenance to optimize infrastructure performance
Implement and troubleshoot LAN/WAN, VLAN, switching, routing, firewall, and VPN configurations to maintain secure and stable connectivity
Participate in enterprise wireless network implementation, including site surveys, AP installation, configuration, and coverage validation to ensure optimal Wi-Fi performance
Troubleshoot Wi-Fi coverage, connectivity, roaming, and performance issues to enhance user experience
Support infrastructure security hardening and vulnerability remediation activities to protect systems from threats
Participate in customer projects involving implementation, migration, testing, user acceptance testing (UAT), and system cutover to deliver successful IT solutions
Troubleshoot infrastructure incidents under guidance to resolve technical issues promptly
Prepare technical documentation, infrastructure/network diagrams, implementation procedures, test results, and as-built documentation to support knowledge sharing and compliance
Provide onsite customer support and scheduled after-hours support as required to maintain service continuity
Preferred competencies and qualifications
Diploma or Degree in Information Technology, Computer Science, Computer Engineering, or related discipline
Basic knowledge of Windows and/or Linux operating systems
Basic understanding of TCP/IP networking
Exposure to Windows Server, Linux, VMware, Hyper-V, networking and wireless technologies, server/storage/backup solutions, firewall and cybersecurity, Microsoft 365, or cloud technologies is advantageous but not mandatory
Relevant IT certifications are advantageous but not required
ULTRAFLEX TECHNOLOGY PTE LTD