全职 ADMIN EXECUTIVE - BANKING PORTFOLIO 工作, 薪水 up to MYR 3,000, Gala Track Federal Territory 公司招聘中 - Ricebowl

Job Summary

We are seeking a detail-oriented, organised, and responsible Admin Executive to support the daily administrative and operational activities of our Debt Collection Agency (DCA). The successful candidate will be responsible for managing banking portfolio records, updating collection data, preparing reports, maintaining documentation, and providing administrative support to the debt collection team.

The candidate must be proficient in Microsoft Excel, attentive to detail, and capable of handling confidential customer and banking information professionally.

Key Responsibilities

• Perform daily administrative duties and provide operational support to the debt collection team.
• Manage, update, and maintain banking portfolio records, including credit card, personal loan, hire purchase, and other banking-related accounts.
• Upload, download, sort, allocate, and update debtor account information in the company's collection management system.
• Verify account details and ensure portfolio data is accurate, complete, and properly maintained.
• Prepare daily, weekly, and monthly collection reports, productivity reports, and portfolio performance summaries.
• Monitor collection activities, payment updates, account status changes, and outstanding documentation.
• Assist in the preparation and submission of banking reports in accordance with clients' requirements and deadlines.
• Maintain proper filing systems for portfolio documents, correspondence, payment records, and other relevant information.
• Coordinate with collection officers, team leaders, management, and client representatives regarding portfolio-related matters.
• Assist with account reconciliation, data checking, and investigation of discrepancies when required.
• Ensure all customer information and banking records are handled in compliance with company policies, confidentiality requirements, and applicable data protection regulations.
• Perform other administrative duties as assigned by the supervisor or management.

Job Requirements

• Minimum SPM qualification; Diploma or equivalent qualification in Business Administration, Management, or a related field is an advantage.
• Preferably 1–2 years of administrative experience, preferably in a debt collection agency, banking, financial services, or credit management environment.
• Fresh graduates with good computer skills and a willingness to learn are encouraged to apply.
• Proficient in Microsoft Office, particularly Excel, Word, and Outlook.
• Good data-entry skills with a high level of accuracy and attention to detail.
• Able to manage multiple tasks, meet reporting deadlines, and work independently with minimal supervision.
• Good communication, coordination, and organisational skills.
• Responsible, disciplined, proactive, and able to work effectively as part of a team.
• Must maintain strict confidentiality when handling banking and customer information.

Preferred Skills

• Experience handling banking or financial institution portfolios.
• Familiarity with debt collection management systems and portfolio allocation processes.
• Knowledge of Excel functions such as PivotTables, filters, and data reconciliation
• Experience preparing collection performance reports and handling large volumes of account data.

What We Offer

• Opportunity to gain experience in the banking and debt collection industry.
• Supportive working environment.
• Opportunities for career development and professional growth.
• Salary commensurate with qualifications and experience.

Pay: RM2,000.00 - RM3,000.00 per month

Benefits:

• Opportunities for promotion
• Professional development

Work Location: In person