Monitor system health, service performance, and operational metrics using monitoring and observability tools; support the development and maintenance of monitoring, dashboards, metrics, alerting, and related platform components.
Develop and maintain backend services and platform features related to monitoring and operational capabilities, and contribute to enhancements and continuous improvements within existing systems.
Support resource requests, allocation, configuration, and monitoring for data platform and infrastructure resources; perform routine maintenance to ensure platform stability and reliability.
Perform first-line troubleshooting of common platform and infrastructure issues using logs, metrics, monitoring tools, and established SOPs; resolve routine issues where possible and escalate complex or high-impact issues to senior engineers.
Work with business and technical stakeholders to understand resource requirements,support appropriate configurations, and communicate operational issues and potential risks clearly.
Job Requirements:
Bachelor's degree or equivalent experience in Computer Science, Software Engineering, Information Technology, or a related field.
1–4 years of experience in backend development, platform engineering, DevOps, SRE, infrastructure engineering, data platform, or related technical roles.
Basic to intermediate experience in backend development using at least one programming language such as Python, Java, Go, or similar.
Experience or familiarity with system monitoring, metrics, logging, alerting, or production troubleshooting.
Able to troubleshoot technical issues systematically using logs, metrics, monitoring tools, and SOPs.
Good analytical, problem-solving, and communication skills.
Good to Have:
Hands-on experience with Prometheus and Grafana, or similar monitoring and observability tools.
Exposure to data platforms, distributed systems, and large-scale data storage or computing clusters.
Experience with DevOps, SRE, cloud infrastructure, scripting, or automation.