Job Responsibilities
- Attend to residents’ feedback, enquiries and complaints.
- Liaise with residents, neighbouring institutions and relevant stakeholders.
- Follow up on feedback and coordinate with the project team for resolution.
- Maintain records of feedback cases and prepare weekly reports.
- Coordinate and distribute notices to residents and surrounding areas.
- Assist the Project Manager with daily administrative work and meeting coordination.
- Handle site office administration, documentation, data entry and manpower-related matters.
- Maintain proper filing and project records.
- Perform other ad-hoc duties as assigned by the Superior/Management.
Requirements
- Diploma/Certificate in Business Administration, Customer Service, Construction or related field.
- Minimum 2 years of relevant experience.
- Construction/HDB project experience preferred.
- Good communication and interpersonal skills.
- Able to handle residents’ feedback and complaints professionally.
- Proficient in Microsoft Office.
- Good organisational and coordination skills.
- Able to work independently and as part of a team.
- Good command of English.
- Willing to work on-site.
SHDB is a BCA registered contractor under General Building B1 and is licensed as a Class 1 General Builder.
At SHDB, we pay attention to all details and are always there for our customers throughout all phases of the construction process.
We strive to work well with all our partners by developing strong working relationships with them - be it architects, Main contractors, material suppliers or clients.
Over the years, we have built up a good reputation with our partners as a reliable and technically competent sub-contractor.
With our construction know-how and credo, “Building with End-users in Mind”, SHDB is poised for bigger challenges.