Requirements
- Minimum Diploma in any field.
- Fresh graduates are encouraged to apply. Training will be provided.
- Good command of English, Bahasa Malaysia and Mandarin.
- Friendly, confident and comfortable communicating with students and parents.
- Strong interpersonal and communication skills with a customer-oriented approach.
- Responsible, organised, attentive to detail and willing to learn.
- Proactive and able to take ownership of assigned tasks and coordinate activities.
- Basic proficiency in Microsoft Office (Word, Excel and PowerPoint).
- Comfortable using social media and digital platforms.
- Able to work independently and effectively as part of a team.
- Willing to work on selected weekends for Open Days, education fairs and college events. Replacement leave will be provided.
Key Responsibilities
Marketing & Student Recruitment
- Respond to enquiries from prospective students and parents via phone, WhatsApp, email, social media and walk-ins.
- Provide accurate information on programmes, entry requirements, fees, available financial assistance and enrolment procedures.
- Conduct programme counselling and campus tours to help prospective students make informed choices.
- Follow up with prospective students and guide them from the initial enquiry through to enrolment.
- Maintain an updated prospect database and record enquiries, follow-up actions and application status.
- Work towards assigned student recruitment targets and report recruitment progress regularly.
- Assist in planning and implementing marketing campaigns for upcoming intakes.
- Prepare and update promotional materials, including brochures, posters, presentations and programme information.
- Create and schedule social media content, respond to messages and monitor engagement.
- Build and maintain relationships with schools, counsellors and recruitment partners.
- Coordinate school visits, education fairs, roadshows, Open Days and other recruitment activities.
- Review enquiry sources and campaign results, and suggest ways to improve recruitment outcomes.
Admissions & Student Services
- Process student applications and check the completeness of supporting documents.
- Check applications against published entry requirements and refer cases requiring approval to the relevant department.
- Coordinate registration and enrolment, and follow up on outstanding documents.
- Prepare admission correspondence and maintain accurate, confidential student records.
- Update student information in the college’s designated systems.
- Coordinate with the Academic and Finance departments on intake arrangements, registration and payment status.
- Explain payment procedures and assist with payment documentation.
- Assist in organising student orientation and communicating relevant information to new students.
- Handle routine student and parent enquiries, referring complex matters to the appropriate department.
- Suggest improvements to admissions procedures and student services.
Event Coordination & Reporting
- Coordinate assigned events, including preparation, registration, materials, logistics and follow-up.
- Liaise with colleagues, external partners and vendors on event arrangements.
- Prepare regular reports on enquiries, applications, enrolments and marketing activities.
- Maintain records of event expenses and supporting documents for submission to Finance.
- Keep programme information and marketing materials accurate and up to date.
- Support other college activities and carry out reasonable duties assigned by Management.
Pay: From RM2,800.00 per month
Benefits:
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Work Location: In person