WE TAKE YOU ABOVE BEYOND
Take your passion to the next level and work alongside other masters of their craft to build a fulfilling and rewarding career at Marina Bay Sands.
Job Responsibilities
Be responsible for taking reservations, answering the phone, responding to any guest requests.
Greet each guest warmly. Be helpful, welcoming and pleasant towards each Guest.
Seat the guests in the restaurant according to designated rotation plans. Seat Guests evenly and fairly at various stations of the restaurant.
Personalize each guest’s experience by using the guests’ names where known. Acknowledge each special occasion where known. Pass on the relevant guest information to the Captains and Server Attendants.
Thank Guests for patronizing the Restaurant as they leave.
Maintain the Guests profile and history, take note of all special occasions and dates for example birthdays, wedding anniversaries, etc.
Relay all Guest comments to the Manager and Assistant Manager.
Carry out any other duties as assigned by the supervisor.
Job Requirements
Education & Certification
Minimum Secondary school education with "O" Level passes; Diploma in any field is an advantage
Experience
Minimum 1 year experience in customer service / guest contact roles, preferably in a hospitality organization
Other Prerequisites
Willing to work various shifts, including mornings and afternoons, as well as on public holidays