Develop and maintain the Operational Risk Framework and related policies, encompassing:
Third-Party Arrangement
Business Continuity Management
Operational Risk Management
Ensure compliance with all regulatory and Head Office requirements
Plan, execute, and document BCM tests, including reporting and follow-up on findings
Conduct periodic reviews of third-party arrangements to identify and mitigate risks
Maintain and update the call tree and risks indicators, regularly review of matric to enhance monitoring
Transaction Monitoring
Systematically review and analyse customer transactions and account activity generated by the bank’s transaction monitoring system for potential money laundering, fraud, terrorist financing, or other illicit activity.
Conduct thorough investigations of transaction monitoring alerts, which includes analysing customer profiles, transaction patterns, and relevant external data.
Determine the legitimacy of alerted activity and decide whether to close the alert or escalate it for further investigation.
Prepare clear, concise, and well-supported documentation of your investigation and decision-making process.
Keep up-to-date with the latest money laundering and terrorist financing trends, schemes, and typologies.
Assist in the preparation of data and summaries for potential Suspicious Transaction Report filings.
Work closely with other internal stakeholders to resolve cases and share information.