Key Responsibilities
Project Coordination & Execution
- Support Configuration Services Project Managers in executing custom and complex customer projects
- Review customer documentation and create project profiles in Financial Force (FF) Submit and track projects through engineering lifecycle
- Coordinate setup of project-specific part numbers and system configurations
- Organize interdepartmental activities across sales, engineering, and operations
- Monitor project progress, identify risks, and escalate issues as needed
- Provide regular status updates and reporting
Stakeholder Management
- Serve as primary liaison between Project Managers, Project Engineering, Sales, Customers, and Operations
- Maintain strong communication with all stakeholders to ensure alignment on scope, timelines, and deliverables
- Participate in customer meetings, discussions, and planning sessions
- Act as day-to-day point of contact for project-related activities
Delivery & Quality Management
- Ensure projects are delivered on time, within scope, and meet quality standards
- Assist in project planning including schedules, resources, and governance
- Support quality assurance and validation of deliverables
- Identify risks, manage escalations, and drive issue resolution
- Contribute to continuous improvement and operational efficiencies
Operational & Technical Support
- Work with Company's systems and tools such as DOMS, FF, OFS, EBI, PET Tool, and FMT
- Support deployment toolsets and configuration services execution
- Assist in implementation planning and delivery oversight
- Analyze performance and recommend process improvements
About you
- Minimum 1 year of experience in project coordination, project management, operations, sales operations or a related field. Relevant internship experience is also can be consider.
- Excellent organizational and time management skills with the ability to manage multiple priorities.
- Good proficiency in Microsoft Office, particularly Excel, Word and PowerPoint.
- Good understanding of project management processes and methodologies.
- Technical knowledge of PC hardware, operating systems or deployment environments is an added advantage.
- Bachelor's Degree in IT, Project Management, Engineering, Business or a related discipline is preferred; Diploma with relevant experience will also be considered.
- Strong command of written and spoken English; Mandarin is preferred.
- Comfortable working permanent night shift.
Pay: RM3,500.00 - RM4,500.00 per month
Benefits:
Ability to commute/relocate:
- Bukit Mertajam: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person