Responsible for driving company sales growth by identifying, developing, and managing new and existing customer accounts.
Focuses on achieving monthly and annual sales targets through proactive sales activities, strong client engagement, and effective product or service promotion.
Generate new sales leads through cold calling, networking, referrals, walk-ins, and market research.
Arrange and conduct client meetings, presenting products or services, understanding customer needs, and providing suitable solutions to close sales.
Prepare quotations, proposals, and sales presentations, as well as negotiating pricing, terms, and contracts in line with company guidelines, also to follow up on sales enquiries, maintain a strong sales pipeline, and ensure timely closing of deals.
Maintain strong relationships with existing clients through regular follow-ups, after-sales service, and ensuring high levels of customer satisfaction and retention.
Handle customer complaints professionally and coordinate with internal departments to resolve issues efficiently.
Monitor the market trends, competitor activities, and industry developments to identify new business opportunities.
Prepare regular sales reports, update customer databases, and provide accurate sales forecasts to management.