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全职 Salesforce Project Manager 工作, 薪水, Dexian Asia Pacific Federal Territory 公司招聘中 - Ricebowl

Salesforce Project Manager

Dexian Asia Pacific

KL City, Federal Territory

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工作地点

  • Jalan Sultan Mizan Zainal Abidin, Kompleks Kerajaan Kuala Lumpur Federal Territory Malaysia

职位描述

岗位职责

Job Responsibilities:


• Minimum 3–5 years of experience managing IT, telecommunications, system integration, or enterprise technology projects

• Strong stakeholder management and client-facing skills

• Experience managing project scope, timelines, budgets, risks, and vendor coordination

• Familiarity with Agile project methodologies is an advantage

• PMP, PRINCE2, Scrum Master, or ITIL certifications will be an added advantage


Mandatory Requirements

1. Salesforce Project Delivery Experience

  • Minimum 3–5 years managing Salesforce implementation projects.
  • Experience with Sales Cloud, Service Cloud, CPQ, Experience Cloud, or CRM transformation programs.

2. End-to-End SDLC Experience

  • Strong understanding of Discovery, BRD/BRSDD, Solution Design, Development, SIT, UAT, Training, Deployment, and Hypercare.

3. Enterprise Project Management Experience

  • Managed projects valued above RM500k or involving multiple workstreams.
  • Experience leading projects with 20+ stakeholders.

4. Customer-Facing Project Management

  • Able to lead workshops, walkthroughs, steering committees, and executive status meetings independently.

5. Stakeholder Management

  • Experience managing business users, IT teams, vendors, product owners, and senior management.

6. RAID Management

  • Strong experience managing Risks, Assumptions, Issues, Dependencies, Change Requests, and Escalations.

7. Schedule & Critical Path Management

  • Able to create and manage project plans, identify critical paths, track milestones, and drive recovery plans.

8. Agile & Waterfall Delivery

  • Experience managing sprint-based delivery while maintaining overall project governance.

9. Vendor & Resource Management

  • Experience managing Business Analysts, Developers, Architects, QA, and external vendors.

10. Excellent Communication Skills

  • Able to prepare executive reports, meeting minutes, project status updates, and customer communications.


Preferred Requirements

11. Telco Industry Experience

  • Enterprise Sales, Lead-to-Order, Product Catalogue, CRM, CPQ, Order Management, or Telecom operations.

12. Integration Project Experience

  • Experience managing API, Middleware, SAP, Billing, Outlook, SSO, or third-party integrations.

13. Salesforce Certifications

  • Salesforce Administrator, Business Analyst, Sales Cloud Consultant, or PMP/PRINCE2 certification.

14. UAT & Change Management Experience

  • Experience planning demos, training, UAT execution, defect management, and business sign-offs.

15. Contract & Commercial Awareness

  • Ability to manage project scope against SOW, identify out-of-scope requests, and manage change requests


Day-1 Readiness

• Salesforce implementation experience.

• Customer-facing PM experience.

• SDLC knowledge.

• RAID and escalation management.

• Steering Committee presentation experience.

• Sprint planning and tracking experience.

• Experience managing BA, Dev, QA, and Architect teams.

• Ability to prepare project status reports independently.

• Experience handling project recovery and schedule slippage.


重要安全守则

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