Working hours: Mon - Fri : 9am - 530pm, alternate Sat: 9am - 1pm
Location: Tanah Merah Region (Company transport/ pick-up point at: Admiralty, Sengkang, Tampines, Tanah Merah)
Salary: $3,500 - $4,000/month
Job scope:
Handle end-to-end airfreight import shipments, from arrival and customs clearance to delivery, billing and shipment closure.
Liaise with customers, airlines, trucking partners and internal teams to ensure smooth and timely shipment delivery.
Provide shipment updates, handle customer enquiries and resolve operational issues promptly.
Prepare and check shipping documents, customs declarations and billing records for accuracy.
Monitor shipment status and ensure compliance with service standards and operational procedures.
Proactively resolve shipment delays and documentation issues while maintaining good customer relationships.
Support and guide junior team members where required.
Requirements:
Hands-on experience in airfreight import operations and customer service.
Good knowledge of import documentation, customs clearance and billing procedures.
Strong communication, coordination and problem-solving skills.
Able to manage multiple shipments independently in a fast-paced environment.
Experience with CargoWise will be an advantage.
We regret to inform that only shortlisted candidates will be notified.
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PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R25157446 (Katherine Carlen)
PERSOL is Asia-Pacific’s leading Staffing and HR solutions partner, operating across 13 markets with deep local insight and regional scale. With more than 80 offices and decades of experience, we deliver integrated workforce solutions that are tailored, tech-enabled, and designed for the dynamic world of work.
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