Job Scope:
- Delivering quality customer service at the school's Customer Relations Unit, including managing public queriesmainly via phone and written channels.
- Working with stakeholders for resolutions or implement service quality initiatives to improve service experience and customer satisfaction.
Requirements:
- Tertiary qualification in any discipline. Candidates with no prior experience, but with a passion for service delivery may also apply
- Possess good communication and interpersonal skills
- Service-oriented and adept at problem solving
- Possess a positive, service-oriented attitude and a passion for helping others
- Ability to work independently and capable of being an effective team player
- Proficient in Microsoft Office Applications and IT savvy
Working Hours: Mondays to Thursdays: 8.30am to 6pm, Fridays: 8.30am to 5.30pm
Contract Period: 4 months (4 Jan 2027 to 3 May 2027)
Salary: $2200-$2400/month
Location: Dover
EA License No.: 96C4864
Reg No.: R26159658 BRANN LEONG CHUN HOE