全职 Sales Representative 工作, 薪水, Himalaya Wellness Singapore 公司招聘中 - Ricebowl

We are seeking a motivated and customer-oriented Sales Representative to promote and sell Himalaya products. This role is crucial in driving sales and ensuring customer satisfaction through effective engagement and product knowledge. The ideal candidate will be responsible for achieving sales targets, maintaining product availability, and fostering strong relationships with pharmacy outlets.

Main Accountabilities / Key Tasks

1. Product Selling & Customer Service

• Approach consumers and understand their basic needs before recommending appropriate Himalaya products.
• Explain product benefits, usage, and basic product information based on approved company materials.
• Achieve assigned daily, monthly, and product-specific sales targets.
• Provide friendly and professional service and assist consumers with routine product questions.

Key Result Area: Achieve sales targets through effective consumer engagement.

Measure of Success: Sales achievement, product target achievement, and consumer conversion.

2. Product Knowledge & Promotion

• Maintain good knowledge of assigned Himalaya products, their benefits, usage, and key selling points.
• Introduce and recommend priority products and new products to consumers.
• Execute approved promotions, sampling, product demonstrations, and other selling activities.
• Ensure all product information communicated to consumers follows approved company materials and guidelines.

Key Result Area: Promote Himalaya products accurately and effectively.

Measure of Success: Product knowledge, promotion execution, priority product sales, and compliance with approved communication.

3. Stock & In-Store Execution

• Check product availability and ensure products are properly displayed, organized, and visible at assigned outlets.
• Monitor out-of-stock products, low stock, damaged products, ageing stock, and expiry dates and report issues to the responsible supervisor or store team.
• Support product replenishment and maintain agreed displays, promotional materials, testers, and samples.
• Ensure selling areas and product displays remain clean, organized, and in accordance with brand and outlet standards.

Key Result Area: Maintain good product availability and in-store execution.

Measure of Success: Product availability, display compliance, stock condition, and reduced out-of-stock situations.

4. Pharmacy Outlet & Store Coordination

• Maintain good working relationships with pharmacists, store managers, supervisors, and pharmacy staff at assigned outlets.
• Coordinate routine matters related to stock, displays, promotions, product placement, and daily selling activities.
• Follow pharmacy outlet rules, working schedules, attendance requirements, dress code, and operating procedures.
• Report customer, product, stock, or store issues to the responsible supervisor for follow-up.

Key Result Area: Maintain smooth daily operations within assigned pharmacy outlets.

Measure of Success: Store cooperation, issue resolution, attendance, and compliance with outlet requirements.

5. Reporting & Work Discipline

• Record and submit daily or periodic sales, stock, promotion, and activity reports as required.
• Provide basic feedback on customer questions, competitor activities, frequently requested products, and sales issues.
• Attend product training, sales briefings, coaching sessions, and other required company activities.
• Follow company procedures regarding attendance, working hours, uniforms, samples, promotional materials, and company assets.

Key Result Area: Maintain accurate reporting and strong work discipline.

Measure of Success: Reporting accuracy and timeliness, attendance, completion of required activities, and compliance with company procedures.

Qualifications and Skills

• Diploma or bachelor's degree in Business Administration, Marketing, Sales, Retail Management, Pharmacy, Life Sciences, or a related discipline.
• Proven experience in sales or customer service, preferably in the retail or pharmaceutical industry.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Basic knowledge of sales techniques and customer engagement strategies.
• Open to Malaysian nationals as long as willing to attend offline interview in our office in Singapore.