- 8 CROSS STREET Central Region (Singapore) Singapore

工作地点
职位描述
岗位职责
About the company
Global healthcare insurance provider delivering specialized coverages worldwide.
About the job
Interpret product structures, coverage terms, and entry forms to establish clear assessment parameters.
Evaluate initial, recurring, and modified coverage requests for personal, family, and corporate global health plans.
Examine medical records, existing health conditions, and relevant files to arrive at appropriate risk determinations.
Consistently hit response-time benchmarks to maintain high customer satisfaction.
Evaluate physician notes, diagnostic data, and clinical reports.
Direct complicated applications from start to finish, managing follow-up requests and case escalations.
Keep precise and organized logs of all risk assessments.
Follow strict data privacy rules (including PDPA and GDPR) when handling sensitive personal and health records.
Compile and deliver monthly team performance metrics, including completed volume, backlogs, and turnarounds.
Facilitate a seamless transition of duties upon contract completion.
Skills and requirements
Expertise in evaluating health profiles, pre-existing conditions, and international coverage applications.
Ability to analyze complex clinical reports, lab results, and medical notes.
Strong commitment to processing efficiency and meeting strict service level agreements.
Thorough knowledge of privacy laws and data protection compliance (PDPA, GDPR).
Strong organizational skills for maintaining case documentation and compiling operational reports.
To apply online please use the 'apply' function.
(EA: 94C3609/ R24124496)
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