Position Purpose:
Support sales activities, develop customer relationships, and help achieve sales, revenue, and gross-profit targets while gaining practical experience in products, markets, and commercial processes.
Significant Non-Departmental Internal and External Relationships:
Internal: Finance dept, Logistics dept, Japan R&D & Technical Team
External: Contract suppliers, contact customers, contact agents/ distributors
Key Responsibilities:
- Support the preparation and implementation of sales plans.
- Follow up on customer enquiries, quotations, samples, orders and deliveries.
- Maintain regular communication with customers and provide timely commercial support.
- Coordinate with logistics, finance, customer service, technical teams, and suppliers.
- Prepare quotations, sales proposals, presentations, and customer correspondence.
- Assist with market research, competitor analysis, and identification of new business opportunities.
- Maintain accurate customer, opportunity, pricing, and sales records.
- Prepare weekly and monthly sales reports, forecasts, and activity updates.
- Participate in customer visits, exhibitions, and business development activities.
- Learn the company’s products and provide basic product information to customers.
- Support complaint handling by coordinating with the relevant internal departments.
- Ensure sales activities comply with company policies and ethical standards.
- Communicate with customers, including price negotiations, delivery times, and counterclaims and complaints, with consultants from Host Company and other group affiliates.
- Conduct business activities to achieve budget – Quantity, Sales Revenue, and Gross Profit.
- Any other ad-hoc duties as assigned and/or requested by the management.
Education / Certification
Bachelor's degree or Diploma in Business, Marketing, Chemistry, Polymer Science Engineering or a related field
Experience / Skill
- Fresh graduates are welcome to apply, or 2 years of work experience.
- Strong interest in business development and customer-facing work.
- Good written and verbal communication skills in English.
- proficiency in microsoft word, excel, and powerpoint.
- Willingness to learn technical products and commercial processes.
- Ability to travel for customer visits when required.
Knowledge and Technical Skills
- Understanding of Incoterms.
- Mandarin proficiency is preferred, as the role may involve liaising with Mandarin-speaking customers across regional markets.