全职 Executive – Care - Support (Active Ageing) 工作, 薪水 up to SGD 4,000, Touch Community Services Limited North Region (Singapore) 公司招聘中 - Ricebowl

Job Summary:
Care & Support Executive for an Active Ageing Centre (AAC) to assist in the day-to-day operations of the centre, manage inquiries, coordinate befriender volunteer engagement, and maintain records. The role involves outreach to seniors, understand their care needs and ensuring services are referred timely.

Principal Responsibilities and Duties:
Outreach & Engagement

Plan and lead outreach strategies to engage seniors in the community, with emphasis on identifying and connecting with socially isolated seniors.

Develop and implement targeted approaches (e.g., home visits, neighbourhood outreach, collaborations with grassroots partners) to raise awareness of centre programmes and services.

Track outreach activities and outcomes to ensure effectiveness and continual improvement.

Care & Support Services

Provide seniors and their caregivers with in-depth information and guidance on available programmes, services, and resources.

Conduct needs assessments and makes appropriate referrals to community partners, healthcare providers, and social service agencies.

Ensure follow-up support for seniors and caregivers, monitoring progress and addressing gaps in care.

Volunteers Management

Recruit, train, and manage a pool of befriender volunteers to support seniors through companionship and care.

Oversee volunteer engagement strategies, ensuring befrienders are equipped, motivated, and recognised for their contributions.

Match volunteers to seniors based on needs, strengths, and suitability, monitoring the sustainability of the befriending relationship.

Operations & Administration

Establish and maintain efficient systems for case recording, volunteer management, and reporting of outreach and care activities.

Monitor service delivery standards, ensuring compliance with organisational SOPs and funder requirements.

Contribute to data collection and outcome measurement to evaluate impact and support decision-making.

People Leadership

Leads AAC officers and volunteers. Provides support, motivates staff and volunteers, ensures well-being of team members at the ground level.

Essential Skills and Qualifications:
Diploma in any discipline, preferably with 2 - 3 years of relevant experience in eldercare or healthcare sector.

Preferably with experience working with elderly clients in a community setting, especially in healthcare or social service sectors.

Strong interpersonal and communication skills, the ability to work independently and as part of a team, and good organizational and time management skills.

A passion for working with seniors and a commitment to promoting active ageing.

Who We Are

At TOUCH, relationships are atthe heart of everything we do. We believe in growing together as one team,while valuing each individual’s unique strengths and perspectives. Guided bycompassion and excellence, we strive to make a meaningful impact in thecommunity through innovation and collaboration.

Who You Are

You are a passionate, creative, and dynamic individual with a heart to serve the community. If you enjoy working with people from diverse backgrounds and want to make a positive difference in the lives of others, we invite you to join the TOUCH family.

What We Offer

We offer a vibrant and people-focused work environment with pro-family practices, staff benefits, and opportunities for growth and development. Most importantly, you will find purpose and fulfilment in impacting lives meaningfully.

Our Commitment to Inclusion

At TOUCH, we are committed to build an inclusive workplace where everyone is respected, valued, and empowered to thrive. We welcome diverse perspectives and are dedicated to creating a supportive environment where all staff can grow in their potential, and continue to inspire hope and impact lives in the community.