Responsibilities:
- Handle customer quality complaints and coordinate corrective actions.
- Conduct root cause analysis and prepare 8D / CAPA reports.
- Monitor product and process quality to ensure compliance with customer requirements.
- Support QA activities, including internal audits, quality inspections, and QMS compliance.
- Work closely with Production, Engineering, and other departments to resolve quality issues.
- Monitor quality trends and drive continuous improvement to reduce defects and customer complaints.
- Maintain quality documentation and prepare regular quality reports.
Requirements:
- Diploma/Degree in Engineering, Quality Management, Manufacturing, or related field.
- 2–5 years of experience in CQE, QA, Quality Engineering, or QC.
- Experience in manufacturing environment preferred.
- Familiar with 8D, CAPA, Root Cause Analysis, and ISO 9001/IATF 16949.
- Good communication, analytical, and problem-solving skills.
Pay: RM4,000.00 - RM4,500.00 per month
Benefits:
- Free parking
- Health insurance
- Opportunities for promotion
- Professional development
Ability to commute/relocate:
- Senai: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- Diploma/Advanced Diploma (Preferred)
Experience:
- CQE: 2 years (Preferred)
- Metal Stamping: 2 years (Preferred)
Work Location: In person