Achieve monthly and annual sales targets by acquiring new HoReCa customers and growing existing accounts.
Manage the complete sales cycle including,
Lead Generation
Customer Meetings
Product / Sales Pitching
Quotation
Closing
Order Processing
After-sales Support
Payment Collection
Build strong long-term relationships with hotels, restaurants, cafes, bakeries, caterers, and other foodservice customers.
Maintain a healthy sales pipeline and ensure regular follow-up on all sales opportunities using company CRM tools.
Ensure timely payment from customers.
Understand customer’s business needs and recommend suitable products, menu solutions, promotions, or seasonal offerings.
Collaborate closely with Procurement, Operations (Warehouse / Logistics), Customer Success and Finance to ensure smooth order fulfilment and good customer service.
Monitor market trends, competitors, pricing movements and customer feedback, providing regular market insights to management.
Ensure excellent customer satisfaction by responding promptly to enquiries, complaints, and service issues.
Perform any other tasks or projects assigned by management from time to time.