The Role:
Be a part of our dynamic team to manage patients’ portfolio to ensure they are well taken care of from admission to discharge in our hospitals.
Key Responsibilities:
Perform admission process which includes of:
- key in patient’s data and perform patient’s admission in the system
- preparing of relevant documents
- advise on bill estimation and obtain authorisation for insurance guarantees collection of admission deposit
- Handles customers queries pertaining to admission process
- Alert Senior Admission Officer of duplicate customer numbers detected
- Alert Admission Executive of bad debt prompt from system / patient who are unable to settle deposit
- Perform cashiering – payment collections (credit card, cash, nets, cheques)
- Assist in training and guiding new and junior staff
- Alert Admission Executive of variances in the Cashiering collection report
- Perform Drs Fees Billing and do billing/discharges
- Perform any other tasks as assigned by superiors
Requirements:
Educational Qualifications:
- NITEC, A/O LEVEL Skills & Knowledge
- Computer Literacy
- Pass in Mathematics
- Good communication skills (verbal/written)
- Bilingual – added advantage
- 2-year front-line related working experience
- Mature in handling queries
- Past healthcare work experience added advantage
Working hours:
- 7am - 4.30pm
- 9am - 6.30pm
- 11am - 8.30pm
- 5 day work week, max 42 hours