- Ubi Avenue 3 Geylang Southeast (Singapore) Singapore
工作地点
职位描述
岗位职责
Are you a people person who enjoys sales and building relationships?
We are looking for a confident and results-driven Customer Service Officer (CSO) to join our clinic team. This is more than a traditional customer service role — you will play an active part in growing the clinic, converting opportunities and building long-term patient relationships.
Responsibilities
· Convert – Engage patients, understand their needs and support the conversion of recommended care plans.
· Follow Up – Manage leads and patient follow-ups, handle objections and close opportunities.
· Retain – Build strong relationships and encourage patients to continue and renew their care.
· Grow – Generate referrals from existing patients and support patient acquisition activities.
· Recommend – Introduce relevant clinic products and services based on patient needs.
· Engage – Create a positive patient experience from their first visit onwards.
· Advocate – Develop opportunities for genuine Google reviews, testimonials, case studies and patient stories.
· Collaborate – Work closely with Doctors and the clinic team to ensure a seamless patient journey.
We’re looking for someone who:
· Has proven sales or business development experience.
· Is confident communicating with customers and building rapport.
· Enjoys working towards targets and achieving results.
· Are comfortable handling objections and closing sales.
· Has strong follow-up and relationship-building skills.
· Is proactive, positive and takes ownership of their work.
· Can balance commercial results with a genuine focus on customer experience.
Experience in healthcare, wellness, insurance, hospitality, retail or B2C sales will be an advantage.
Why Join Us?
· Competitive salary with performance-based incentives.
· Training and development opportunities.
· Career growth within a growing organisation.
· A professional, people-focused environment where your results make a difference.
If you enjoy sales, love working with people and want a role where you can see the impact of your work — we’d like to meet you.
Pay: $2,500.00 - $2,700.00 per month
Work Location: In person
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