全职 Data Admin Executive (Gov- Novena- Immediate) 工作, 薪水 up to SGD 2,800, PERSOL SINGAPORE PTE. LTD. Islandwide (Singapore) 公司招聘中 - Ricebowl

• Facilitate survey administration and conduct data validation on completed surveys
• Make calls out to respondents to verify and clarify data if needed
• Conduct and verify data on completed survey cases to ensure data is accurate and reliable 
• Deliver personalized service over the phone to respondents with regards to survey matters in an effective and efficient manner.
• Support the team and contact service centre in terms of administrative and coordination 
• Data entry for completed surveys, and to update status and report to supervisor 
• Ensure highest level of customer experience service is rendered 
• Respond to queries from respondents in a professional manner 
• Maintains a high standard of work quality by consistently meeting and exceeding performance goals (KPI) 
• Ability to work proactively, independently under tight timelines 
• Proficient in computer usage, able to adapt to systems within a short period of time
• Any other ad-hoc duties as assigned

Requirements

• Minimum Diploma qualification in any discipline.
• Prior experience in customer service, call centre, survey administration, or data entry will be an advantage.
• Strong verbal communication skills with the ability to interact professionally with respondents over the phone.
• Good attention to detail and ability to perform data validation and verification accurately.
• Proficient in Microsoft Office applications and comfortable learning new systems quickly.
• Able to handle administrative and coordination tasks efficiently.
• Strong organizational and time management skills with the ability to meet KPIs and work under tight deadlines.
• Able to work independently with minimal supervision while maintaining a high standard of work quality.
• Customer-oriented with a commitment to delivering excellent service experiences.
• Possess strong problem-solving skills and the ability to respond to queries professionally and effectively.
• Team player with a positive attitude and willingness to take on ad-hoc duties as assigned.