全职 Service Sales Administrator (Science Park) 工作, 薪水 up to SGD 6,000, Telistar Solutions Pte Ltd Southeast (Singapore) 公司招聘中 - Ricebowl

Job Responsibilities:
Provide administrative and quotation support to the Service Sales team in Singapore.

The role will help prepare T&M and service parts quotations, follow up on quotations through to purchase order receipt and maintain accurate service parts and customer account information.

• Prepare and process T&M and service parts quotations using the relevant internal systems and approved pricing guidelines.
• Check quotation details for accuracy, including customer and equipment information, scope, pricing, validity, and required documentation.
• Coordinate with Service Sales, Service Operations, Finance and other relevant teams to obtain information needed for quotations.
• Track open quotations and follow up with customers or internal stakeholders on their status.
• Support quote-to-PO follow-up, including recording outcomes and coordinating next steps when a purchase order is received.
• Escalate pricing, commercial, or approval matters to the appropriate team or manager.Service parts and customer master data
• Create service parts records and process extensions in the relevant systems,following established procedures and approval requirements.
• Submit requests to create new customer accounts and provide the required supporting information.
• Check submitted data for completeness and accuracy, and follow up on missing information.
• Maintain clear records of requests, approvals, and completed updates.Service Sales administration.
• Maintain quotation trackers, customer records, and other Service Sales documentation.
• Support order processing and related administrative activities as required.
• Prepare routine reports on quotation activity and follow-up status.
• Respond to internal requests and coordinate timely resolution of administrative issues.
• Follow company policies, data privacy requirements, and applicable approval controls.

Job Requirements:

• Diploma or equivalent qualification in business administration, sales support field.
• Experience in sales administration, customer service, quotation processing or order management is preferred.
• Familiarity with ERP or CRM systems and Microsoft Office applications.
• Strong attention to detail and ability to manage multiple requests and deadlines.
• Clear written and verbal communication skills.
• Able to work collaboratively with customers and cross-functional teams.
• Quotations and administrative requests are processed accurately and within agreed timelines.
• Open quotations receive timely follow-up, with outcomes recorded clearly.
• Service parts and customer account requests are complete, accurate, and processed in line with established procedures.
• Service Sales records and trackers are maintained reliably.

Location is at Science Park.

Telistar is a One-Stop End-to-End Service Solutions Provider (SSP). We specialise in tailoring the right solutions for service-centric organizations with the aim of enhancing Profitability, Productivity, Efficiency and Control (PPEC).Customising our service delivery processes and management styles to fit into the culture and workplace environment of our clients, we are highly adaptable towards our client's needs and understand that there is no "one-size-fits-all" mentality for the services industry.With our Total Service Management (TSM) Solutions and a strong team with a combined service experience of more than 50 years in the industry, we give our clients the necessary support to allow them to focus on their core business and maximise their full potential in an increasingly competitive market.Aspiring to be the leading Service Solutions Provider in the Asia Pacific Region, Telistar gives uncompromising dedication in Empowering Solutions Through Services for clients to achieve their Strategic Business Objectives.