We are looking for a Japanese-Speaking System Operator to join an IT operations team in Kuala Lumpur.
Key Responsibilities
- Monitor and support IT systems in a 24/7 operational environment.
- Perform system monitoring, troubleshooting, and incident handling.
- Coordinate with internal and external teams to resolve technical issues.
- Follow IT operational procedures and ensure timely issue escalation.
- Maintain proper communication and documentation during shift operations.
Requirements
- Diploma or Degree in Computer Science, Information Technology, or a related field.
- Minimum 2 years of experience in IT Operations, System Administration, or Technical Support.
- Hands-on experience with AS/400, Control-M, Microsoft Azure, and AWS Cloud.
- Japanese language proficiency is mandatory.
- Good written and spoken Japanese and English.
- ITIL V3 Foundation certification is preferred.
- Good communication, collaboration, and problem-solving skills.
- Willingness to work 24/7 rotational shifts, including weekends and public holidays.
- Willing to work on-site in Kuala Lumpur.
- Comfortable with the 4 days working / 4 days off shift pattern.
Benefits
- Permanent employment.
- Laptop provided by the client.
- Competitive salary based on experience and background.
Interested candidates can apply with their updated CV.
Work Location: In person