全职 IT Executive 工作, 薪水 up to MYR 3,500, MSM International Adjusters (Malaysia) WP Kuala Lumpur 公司招聘中 - Ricebowl

Qualification / Requirement:

• Diploma or Degree in Computer Science, Information Technology, Cybersecurity, or a related field OR more than 2 years of working experiences in IT Support or Cybersecurity roles.

• Proficiency in supporting technical aspect with Windows operating system.

• Basic knowledge of networking fundamentals, including TCP/IP, DNS, VPN, DHCP, FTPS, VLAN, WAN and etc.

• Ability to troubleshoot hardware, software, and network issues.

• Good problem-solving and analytical skills.

• Possess fundamental knowledge of database.

• Ability to work independently and as part of a team.

• Strong attention to detail and the ability to multitask.

• Keen to learn, On-The-Job (OTJ) training will be provided.

Added Advantage:

• Knowledge in Active Directory and Microsoft 365

• Knowledge of Website Management Tools.

• Hands-on experience with supporting security tools such as firewalls, antivirus software, intrusion detection systems, and encryption tools

Duties/Responsibilities:

• Provide technical support and maintenance for (Desktops, Laptop, Windows, Printers, Servers, Conference systems, Firewall, Internet, AP, Wi-Fi, Switches, CCTV, E-mail, Anti-virus, Networks, Security Monitoring tools etc.)

• Manage and maintain user accounts (Microsoft 365, Teams, SharePoint, AD, VPN, etc.) and make sure computers with appropriate software, access and security according to SOP.

• Monitoring and maintaining IT assets.

• Supervising IT personnel tasks and overall IT support operations.

• Assist the management with IT procurements.

• Enforce the Company IT security policies and procedures.

• Routine server capacity status checking and system application log checking and config backup.

• Oversee user identity and access management, and detect unauthorized access and permissions abused by authorized users.

• Required standby for emergency support after office hours and work on weekends during periodic maintenance.

• Provide expertise on technical support-related processes to end users and documentation for continuous improvement.

• Provide management with reports on operations, assets (such as assets failure or replacement needed) and recommendations (such as old assets that need to be replaced).

• Ad hoc tasks assigned by the Superior or HOD.

• Annual Leave
• Medical and Hospitalisation Leave
• EPF
• SOCSO
• EIS
• Medical Insurance
• Training Provided
• 5 Working Days
• Performance Bonus