jobs in RECRUIT EXPRESS PTE LTD

全职 Customer Service Officer - Live Chat, Insurance, #NKC 工作, 薪水 up to SGD 3,800, RECRUIT EXPRESS PTE LTD Islandwide (Singapore) 公司招聘中 - Ricebowl

Customer Service Officer - Live Chat, Insurance, #NKC

RECRUIT EXPRESS PTE LTD

Islandwide (Singapore)

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工作地点

  • Islandwide (Singapore) Singapore

职位描述

岗位职责

Handle customer and representative enquiries primarily through Live Chat.

Provide accurate and timely information while maintaining good service standards.

Resolve customer enquiries and complaints where possible, and follow up on outstanding cases.

Escalate complex cases to the relevant departments for further assistance.

Record and update customer interactions and service requests in the CRM system.

Assist with appeals, recommendations and case follow-ups when required.

Support team targets, service quality and other ad-hoc projects or operational duties.


Interested applicants may email resume to *************

Chooi Kelly (CEI Registration No: R25136207)

Recruit Express Pte Ltd (EA: 99C4599)

We regret only shortlisted candidates will be contacted

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