全职 Client Support Executive 工作, 薪水 up to MYR 3,000, Legasi Daya WP Kuala Lumpur 公司招聘中 - Ricebowl

Open to candidates of all genders.

Candidates with customer service, sales, or relevant working experience will have an advantage.

Good communication skills and customer service awareness.

Patient, responsible, and able to manage emotions professionally.

Able to handle customer issues proactively and provide effective solutions.

Good teamwork skills and a positive working attitude.

Proficient in Mandarin.

Handle customer enquiries, issues, and daily communications.

Provide customer service through phone calls, WhatsApp, online platforms, and other channels.

Understand customer needs and provide accurate information and assistance in a timely manner.

Follow up on customer issues and feedback to ensure they are properly resolved.

Maintain good customer relationships and improve customer satisfaction.

Assist the sales team with customer follow-ups and related tasks.

Maintain records of customer information, enquiries, and follow-up activities.

Perform other customer service-related duties assigned by the management.