全职 Customer Service Engineer 工作, 薪水 up to MYR 3,500, All Eights (Malaysia) Selangor 公司招聘中 - Ricebowl

All Eights is a distribution company specializing in the sales of medical devices, food safety and life science research products.

We are looking for result- and customer service-oriented individuals to walk our core values of “Professional, Well-informed and Deliver”, to our customers.

REQUIREMENTS

• Candidates with Diploma or Degree in biomedical engineering and/or related, with or without experience and is IT savvy

• Result and customer service orientated

• Proactive and diligent

• Willing to learn

• Willing to be relocated at other states

• Fresh graduates are welcome to apply

Successful candidates can look forward to an attractive compensation package with result linked performance bonus.

THE JOB

• To respond to customers’ calls to troubleshoot technical problems of medical devices so as to achieve customers’ satisfaction in turnaround and downtime

• To perform preventive maintenance as scheduled and highlight technical abnormalities to achieve customers satisfaction.

• To assist in compiling technical specifications in tender submission documents.

• To document the technical actions of problems resolved, and maintain spare parts inventory

• Annual Leave
• Medical and Hospitalisation Leave
• EPF
• SOCSO
• EIS
• Medical Insurance
• Allowance Provided
• 5 Working Days
• Annual Bonus
• Training Provided
• Performance Bonus
• Flexible Working Hours
• Work from Home
• Staff Meal