- Jalan Tengku Kelana Klang Selangor Malaysia 41000
全职 Air Freight Customer Service | Klang | Basic RM3000 工作, 薪水 up to MYR 3,000, Agensi Pekerjaan J-Recruit Selangor 公司招聘中 - Ricebowl
Posted
4 days ago • Closing
10 Aug 2027
最后机会申请此工作。
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工作地点
职位描述
任职资格
- Education: Minimum SPM or Diploma.
- Experience: Preferably with 1 year or above experience in logistics industries and good communication skills
- Windows Office Applications (e.g. MS Word, MS Excel, etc)
- Able to work independent
岗位职责
- Communicate with clients and shippers and resolve any complaints.
- Prepare shipping quotes for customers.
- Negotiate shipping fees with couriers.
- Prepare sales reports for senior management.
- Keep a meticulous record of shipment information.
- Help manage current customer accounts.
- Deal with a high volume of inbound and outbound phone calls.
- Maintain relationships with carriers and customers.
- Provide exceptional customer service to customers and carriers.
- Solve customer and carrier problems and help resolve issues.
- Attend air freight enquiries from customers & overseas agents.
- Familiarize with related customer service, air freight export and import procedures.
- Build strong relationships with airlines, GSA & CSA.
- Monitor complete operational process flow to ensure timely delivery of freight to customers.
- Maintain and file all records in accordance with company procedure.
- Contribute to maintaining strong relationships with suppliers and vendors (airlines, trucking companies,etc).
- Oversee and assess team productivity and activities, providing regular performance-related feedback and constructive coaching.
- Attend to customer bookings for export/ import shipments.
- Update customers on the status of their shipments via email.
- Coordinate with Operations and Sales to meet customers’ needs.
- Handle costing and billing for shipments.
- Undertake other assignments from the Management . (Manage overall export and import operations)
好处
- Annual Leave
- Medical and Hospitalisation Leave
- SOCSO
- EPF
- EIS
如何乘坐公共交通前往这家公司？
Klang
附近的公共交通
KTM - KLANG
0.2 km
LRT - JAMBATAN KOTA
0.5 km
KTM - TELUK PULAI
1.8 km
LRT - JALAN MERU
1.8 km
LRT - TAMAN SELATAN
1.9 km
重要安全守则
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