jobs in Global Lancesoft Sdn Bhd

合同工 System Engineer (Mandarin Speaking Candidate) 工作, 薪水 up to MYR 6,000, Global Lancesoft WP Kuala Lumpur 公司招聘中 - Ricebowl

System Engineer (Mandarin Speaking Candidate) jobs

System Engineer (Mandarin Speaking Candidate)

Global Lancesoft Sdn Bhd

Global Lancesoft Sdn Bhd is top company
MYR4,000 - MYR6,000 每月

合同工

Bukit Bintang, WP Kuala Lumpur

最后机会申请此工作。
Posted 4 days ago • Closing 7 Sep 2026
最后机会申请此工作。
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工作地点

  • Jalan Bukit Bintang Bukit Bintang WP Kuala Lumpur Malaysia 55100

职位描述

任职资格

  • Must be Mandarin Speaker
  • Experience in Operating Systems (Windows/Linux), Networking, and troubleshooting.
  • Strong analytical and problem-solving skills.
  • Good communication skills and ability to support customers effectively.
  • Experience with enterprise support environments is an advantage.
Preferred Skills
  • Experience with Unix/Linux, Troubleshooting, Active Directory and Networking.
  • Familiarity with remote troubleshooting tools and ticketing systems.

岗位职责

  • Troubleshoot and resolve customer issues related to backup and recovery products both remotely and on-site.
  • Diagnose and resolve software, hardware, networking, and application issues using remote support tools.
  • Monitor and manage backup operations, disaster recovery processes, and storage utilization to ensure system reliability.
  • Document technical procedures, troubleshooting steps, and case resolutions in the support system.
  • Perform root cause analysis and escalate software bugs or product improvement requests to engineering teams.
  • Participate in labs, simulations, and product beta testing initiatives to support product improvements.
  • Provide high-quality support via phone, email, and online forums while maintaining strong customer satisfaction.
  • Collaborate with product development and engineering teams for complex technical troubleshooting.
  • Stay updated on backup technologies, product updates, and compliance requirements.

好处

  • Annual Leave
  • Medical Insurance
  • EPF
  • SOCSO
  • EIS

如何乘坐公共交通前往这家公司？

Bukit Bintang

附近的公共交通

All LRT MRT Monorail

  • MRT - BUKIT BINTANG

    0.3 km

  • MRL - BUKIT BINTANG

    0.3 km

  • MRL - RAJA CHULAN

    0.4 km

  • MRL - IMBI

    0.6 km

  • LRT - PLAZA RAKYAT

    0.8 km

  • MRL - HANG TUAH

    0.9 km

  • LRT - HANG TUAH

    0.9 km

  • MRT - MERDEKA

    1.0 km

  • MRL - BUKIT NANAS

    1.0 km

  • MRT - CONLAY

    1.1 km

  • LRT - DANG WANGI

    1.3 km

  • LRT - MASJID JAMEK

    1.3 km

  • LRT - KLCC

    1.3 km

  • MRT - TUN RAZAK EXCHANGE

    1.4 km

  • MRL - MAHARAJALELA

    1.4 km

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