全职 Field Sales Team Lead (B2B & B2C Partnerships) 工作, 薪水 up to MYR 4,500, Agensi Pekerjaan Asia Recruit Selangor 公司招聘中 - Ricebowl

Company Overview

Our client, is a leading technology-driven logistics platform transforming the way businesses move goods through innovative, on-demand transportation solutions. Founded in 2014, they have grown into one of the fastest-expanding logistics companies, serving millions of customers and businesses while connecting them with an extensive network of driver partners across multiple countries.

With a mission of "Moving a Billion Dreams," our client empowers businesses of all sizes by providing reliable, efficient, and technology-enabled logistics services. Its comprehensive offerings include on-demand goods transportation, enterprise logistics solutions, and business supply chain support, helping companies streamline operations and scale their businesses with ease.

As our client continues its regional expansion, the company is seeking passionate and driven individuals who enjoy meeting people, building business relationships, and contributing to business growth. This is an exciting opportunity to join a fast-paced, innovative organization where your ideas, initiative, and career can continue to grow.

Role Overview:

As a Field Sales Team Lead, you'll be responsible for leading, coaching, and developing a team of Field Sales Executives to drive business growth across the Klang Valley. This is a hands-on leadership role where you'll spend time both in the field and supporting your team to ensure sales targets, customer acquisition, and operational excellence are consistently achieved.

You'll play a key role in developing your team's capabilities, improving field performance, and building strong relationships with business partners or driver partners while working closely with internal stakeholders.

Team Leadership & Development

• Lead, coach, and motivate a team of Field Sales Executives to achieve individual and team KPIs.

• Recruit, onboard, train, and mentor new team members to ensure they are equipped with the knowledge and skills to perform successfully.

• Conduct regular field coaching sessions, ride-alongs, and performance reviews to improve productivity and sales effectiveness.

• Foster a positive, collaborative, and high-performing team culture.

Sales Performance & Business Growth

• Drive business growth by ensuring the team consistently achieves lead generation, customer acquisition, app download, and activation targets.

• Monitor daily sales activities and provide timely guidance to improve conversion rates and overall field performance.

• Support the team in identifying, qualifying, and converting new business opportunities within the assigned territory.

• Develop and execute field strategies to maximize market penetration and business expansion.

Partner & Customer Management

• Build and maintain strong relationships with vendors, business owners, or driver partners, depending on your assigned portfolio.

• Support escalated customer or partner issues and ensure prompt resolution to maintain high satisfaction levels.

• Gather customer insights and market feedback to identify improvement opportunities and strengthen business relationships.

Performance Monitoring & Reporting

• Monitor team KPIs and productivity through daily, weekly, and monthly performance tracking.

• Prepare performance reports, pipeline updates, and business insights for management review.

• Analyse sales trends, identify performance gaps, and recommend action plans to improve team results.

Operations & Process Improvement

• Ensure all field activities comply with company policies, operational guidelines, and quality standards.

• Conduct Root Cause Analysis (RCA) on customer complaints and operational challenges, implementing corrective and preventive actions.

• Identify process improvement opportunities to enhance field operations, customer experience, and team efficiency.

• Collaborate with cross-functional teams including Operations, Customer Success, and Business Development to ensure smooth onboarding and partner activation.

• Annual Leave
• Medical Insurance
• Allowance Provided
• EPF
• SOCSO
• EIS
• Training Provided
• Overtime Pay
• 5 Working Days
• Medical and Hospitalisation Leave
• Annual Bonus
• Performance Bonus
• Company Trip