全职 Technical and Service Engineer 工作, 薪水 up to MYR 6,300, PERSOL Workforce Solutions Malaysia Selangor 公司招聘中 - Ricebowl

• Degree in Engineering or a related technical discipline.

• Minimum 2 years of relevant working experience.

• Strong troubleshooting, analytical, and problem-solving skills.

• Comfortable conducting both customer training and field maintenance activities.

• Willingness to travel extensively within Malaysia as required (e.g. Ipoh, Kuala Lumpur, Selangor)

• Occasional overseas travel, mainly to Singapore

• Able to communicate in English & Mandarin to support mandarin speaker supplier.

Customer Training & Technical Enablement

• Design and deliver comprehensive training programs on inverter installation, operation, and maintenance.

• Develop and maintain training materials, including manuals, presentations, videos, and user guides.

• Conduct workshops, seminars, webinars, and hands-on customer training sessions.

• Assess participants' understanding and provide feedback to improve learning outcomes.

• Continuously update training content to reflect new product enhancements and industry best practices.

Technical Service & Support

• Perform preventive, corrective, and emergency maintenance for Solar PV systems.

• Conduct on-site installation, commissioning, troubleshooting, and repair activities.

• Provide technical guidance and ongoing support to customers.

• Ensure optimal system performance through effective diagnosis and resolution of technical issues.

Root Cause Analysis & Problem Solving

• Investigate technical failures and recurring faults.

• Conduct site assessments and root cause analysis (RCA).

• Prepare detailed technical reports and recommendations for management and customers.

• Support continuous improvement initiatives to enhance system reliability and performance.

Documentation & Inventory Management

• Prepare and submit technical documentation upon project completion.

• Maintain accurate service records and spare parts inventory.

• Ensure proper traceability and tracking of spare parts movement.

• Submit daily work reports in Excel format to the reporting supervisor.

Industry Engagement

• Participate in conferences, exhibitions, and B2B meetings.

• Stay updated on emerging solar PV technologies, energy storage solutions, and industry innovations.

• EPF
• SOCSO
• Allowance Provided
• Annual Leave
• Medical and Hospitalisation Leave
• EIS