全职 Ecommerce Executive (Marketplace and Shopify) 工作, 薪水 up to MYR 4,500, X One Holdings Selangor 公司招聘中 - Ricebowl

Education

• Diploma or Bachelor’s Degree in Business, Marketing, Ecommerce or related disciplines.

Experience

• 1–3 years of experience in Ecommerce, Marketplace Operations or Online Retail.

• Fresh graduates with strong internship experience and passion for ecommerce are encouraged to apply.

• Salary based on experiences

Technical Skills

Experience in one or more of the following is preferred:

• Shopee Seller Centre

• TikTok Shop Seller Centre

• Shopify

• Microsoft Excel

• Google Sheets

• Canva

• Basic image editing

Personal Attributes

We’re looking for someone who is:

• Organised and detail-oriented.

• Responsible and dependable.

• Curious and willing to learn.

• Comfortable working with data and numbers.

• Able to multitask in a fast-paced environment.

• Proactive in solving problems.

• Positive, adaptable and a strong team player.

Your Role

As an Ecommerce Executive, you will play a key role in the daily operations and success of our online stores.

You will be responsible for ensuring our marketplaces are always campaign-ready, products are accurately listed, pricing is competitive, inventory is healthy, and customers enjoy an excellent shopping experience.

This role works closely with our Senior Ecommerce Executive, Digital Marketing, Creative Content, Warehouse and Customer Service teams to ensure smooth and efficient ecommerce operations.

This is an excellent opportunity for someone looking to build a long-term career in ecommerce and eventually progress into a Senior Ecommerce or Marketplace Manager role.

Key Responsibilities

Marketplace Operations

Manage the daily operations of our ecommerce platforms, including:

• Shopee Thailand / Vietnam / Indonesia / Philippines / Malaysia

• TikTok Shop Thailand / Vietnam / Indonesia / Philippines / Malaysia

• Shopify (Global)

• Amazon (support role)

Ensure all stores remain operational, updated and optimised.

Product Listing Management

• Create new product listings across multiple marketplaces.

• Update product titles, descriptions, specifications and pricing.

• Upload product images, videos and promotional assets.

• Ensure listing information is accurate, complete and consistent across all platforms.

• Optimise product titles and keywords to improve marketplace search rankings.

• Maintain organised product categories and collections.

Campaign Preparation & Execution

Assist in planning and executing marketplace campaigns including:

• Payday Campaigns

• 9.9, 10.10, 11.11 & 12.12 Mega Campaigns

• Flash Sales

• Brand Days

• Voucher Campaigns

• Bundle Promotions

• New Product Launches

Responsibilities include:

• Campaign submission

• Promotion setup

• Voucher creation

• Pricing verification

• Inventory readiness

• Product visibility checks

• Campaign quality assurance

Product & Store Optimisation

Continuously improve store performance by:

• Reviewing product rankings.

• Optimising keywords and SEO.

• Updating product content.

• Monitoring customer reviews.

• Improving conversion rates through better product presentation.

• Recommending new bundles and promotional ideas.

• Identifying slow-moving products for promotional activities.

Sales & Performance Monitoring

Monitor daily marketplace performance including:

• Gross Merchandise Value (GMV)

• Orders

• Revenue

• Conversion Rate (CVR)

• Traffic

• Average Order Value (AOV)

• Product Rankings

• Store Health Score

• Customer Ratings

• Return & Refund Rates

Highlight abnormalities and recommend corrective actions where necessary.

Inventory Coordination

Work closely with the Warehouse team to:

• Monitor stock availability.

• Prevent stock-outs during campaigns.

• Ensure timely stock replenishment.

• Coordinate incoming new products.

• Maintain healthy inventory levels.

• Support inventory planning based on sales trends.

Competitor Analysis

Regularly monitor competitors’:

• Product assortment

• Selling prices

• Promotional mechanics

• Bundles

• Best-selling products

• Customer reviews

• Marketplace activities

Provide recommendations to improve competitiveness.

Cross-Functional Collaboration

Coordinate closely with:

• Digital Marketing Team

• Creative Content Team

• Warehouse & Fulfilment Team

• Customer Service Team

• Procurement Team

to ensure campaigns, launches and daily operations are executed efficiently.

Platforms & Systems You’ll Use

Marketplace Platforms

• Shopee Seller Centre

• TikTok Shop Seller Centre

• Shopify Admin

• Amazon Seller Central (basic exposure)

Business Tools

• Microsoft Excel

• Google Sheets

• Google Workspace

• Microsoft Office

AI & Productivity Tools

• ChatGPT

• AI Writing Tools

• AI Productivity Assistants

Experience with ERP systems, inventory management software or ecommerce integrations will be an added advantage.

Success in This Role Will Be Measured By

Your performance will be evaluated based on:

Marketplace Operations

• Store Health Score

• Campaign readiness

• Listing accuracy

• Product content quality

Commercial Performance

• Sales growth support

• Product ranking improvements

• Conversion Rate (CVR)

• Inventory availability

• Campaign execution quality

Operational Excellence

• Accuracy of product information

• Timeliness of campaign setup

• Cross-team coordination

• Reporting quality

• Problem-solving ability

• EPF
• SOCSO
• EIS
• Performance Bonus
• Annual Leave & Medical Leave
• Staff Purchase Privileges
• Professional Training & Career Development
• Career Progression Opportunities
• Team Building Activities
• Friendly & Collaborative Working Environment