Agensi Pekerjaan TalentConsult Hiring! Full Time Customer Support Executive (Japanese Speaking) in Selangor, Earn up to MYR 9,500 - Ricebowl

Are you fluent in Japanese (N1/N2) and looking for an exciting career in an international environment?

Join our growing team in Cyberjaya and support Japanese-speaking customers while gaining valuable experience with a global organization. If you enjoy solving problems, communicating with people, and working in a fast-paced environment, we'd love to meet you!

Location: Cyberjaya

Working Hours:

• 5 working days per week (Rotate Between Monday – Sunday)

• Operating Hours: 7:00 AM – 10:30 PM

Our Attractive Salary Package:

• Native Japanese Speaker: RM9,000 – RM9,500

• Non-Native Japanese Speaker: RM7,000 – RM9,500

What We're Looking For

• JLPT N1 or N2 certification, must able to communicate fluently

• English proficiency at B2 level or above

• Minimum 1 year of Customer Service experience

• At least 6 months of BPO experience is preferred (Sales, Collections, or Travel industry is an advantage)

• Diploma or Degree holders (Malaysian candidates), not necessary for Japanese Candidates (With Spouse Visa)

• Good computer literacy and multitasking skills

• Microsoft Excel knowledge and Business email writing skills is an advantage

Take the next step in your career and join a dynamic, multicultural workplace where your language skills are highly valued!

What You'll Do

• Handle customer enquiries via phone, email, and other support channels

• Provide professional support to Japanese-speaking customers

• Resolve customer issues efficiently while delivering excellent customer service

• Maintain accurate customer records and case documentation

• Work across multiple systems while meeting service quality standards

• Follow company procedures and SLA requirements

• Annual Leave
• Medical and Hospitalisation Leave
• SOCSO
• EPF
• Medical Insurance
• Training Provided
• Allowance Provided
• Overtime Pay
• 5 Working Days