Full Time E-commerce Officer Jobs, salary up to MYR 3,499 in Serba Wangi Sdn Bhd Petaling Jaya - Ricebowl

• Location : Petaling Jaya, Selangor

• Education : Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5

• Willing to work during normal office hours

1. E-Commerce Support
Responsible for managing and optimizing selected product categories at our website, Tiktok, Shopee and Lazada.
● Driving the product category’s sales and growth, as well as maintaining online product range.
● Liaise with procurement team and brand supplier to obtain new arrivals and promotional deals.
● Assist in launching promotional campaigns, including setting promo code, briefing designer on marketing materials ie web banners, social media posts.
● Monitor competitor’s marketing strategy and study market trends

2. Reporting & Analytics
● Generate regular and comprehensive reports on key e-commerce metrics, including sales performance, traffic, conversion rates, and campaign effectiveness.
● Utilize analytics tools (e.g., Power BI, Google Analytics) to interpret data, provide actionable insights, and drive data-backed decisions for growth.
● Monitor competitor activity and market trends to ensure the company maintains a competitive edge.

3. Cross-Functional Collaboration
● Serve as the point of contact for day-to-day e-commerce tasks, working closely with Marketing for traffic generation and campaign alignment.
● Coordinate with the Commercial/Buying team regarding product assortment planning, pricing, and promotional strategies.
● Liaise with the Warehouse/Operations team to streamline order fulfilment, logistics, and inventory accuracy.
● Liaise with internal and external stakeholders to ensure smooth execution of tasks.

Any other assignments as directed by immediate superior as and when required.

• EPF
• SOCSO
• EIS
• Annual Leave