- Kuantan Kuantan Pahang Malaysia 25200

Working Location
Job Description
Requirements
Minimum Bachelor's Degree in Marketing, Business Adminstration, Logistics, Mass Communication or equivalent.
Minimum 5 years of experience (Senior Executive) in marketing and key account management within the port, logistics or shipping industry.
Experience in port operations and logistics with strong knowledge of dry bulk activities, supply chain, and trade or shipping practices is an added advantage.
Strong interpersonal and communication skills with the ability to build and maintain effective relationship with customers and internal & external stakeholders.
Well organized and able to handle multiple client accounts simultaneously.
Proficient in both English and Mandarin (spoken and written) is required to support effective communication and collaboration with key stakeholders and China counterparts.
Work Location: Kuantan
Working Hours: 5 days (Monday - Friday)
Responsibilities
Account Management & Customer Relations
Lead representative for key customers and acting as the primary point of contact, addressing inquiries, resolving issues and ensuring high-quality service delivery.
Build and maintain strong relationships with industry stakeholders, shipping companies and trade associations to enhance the port's reputation and expand business opportunities.
Business Development & Stakeholder Engagement
Assist in develop and implement integrated marketing strategies to achieve targeted throughput volumes and revenue growth.
Act as the primary act of contact for new potential clients and managing inquiries, coordinating visits and facilitating discussions to explore business opportunities.
Assist in promotional initiatives through exhibitions, conferences, advertising campaigns and trade missions to enhance visibility and attract new business.
Operational & Support Functions
Organize and coordinate port visits for clients and stakeholders, ensuring compliance with all safety and security protocols.
Provide administrative and operational support for marketing activities and assist with other assignments as directed by the Head of Department or senior management.
Benefits
Skills
Important Information
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