全职 Business Operation Cum Vendor Acquisition Executive 工作, 薪水 up to MYR 3,000, Upskills Sdn. Bhd. Selangor 公司招聘中 - Ricebowl

The Role

We are looking for a proactive, highly organised and persistent Business Operations & Vendor Acquisition Executive to help grow and operate the supply side of the UpSkills marketplace.

Your primary responsibility will be to identify and engage suitable education, enrichment and activity providers, generate qualified vendor meetings, manage follow-ups, and coordinate the journey from initial contact to successful onboarding on the UpSkills platform.

You will also support day-to-day business operations, maintain accurate operational records and help build repeatable processes as the company grows.

This is a hands-on startup role. You should be comfortable taking initiative, working independently, solving problems and operating in a fast-moving environment where responsibilities may evolve as the business grows.

Key Responsibilities

1. Vendor Acquisition & Prospecting

* Research and identify suitable education, enrichment, sports, arts, music, tuition, coding, STEM and other activity providers.

* Build and maintain a strong pipeline of potential vendors across targeted locations and categories.

* Conduct cold outreach through WhatsApp, phone calls, email, social media and other relevant channels.

* Introduce UpSkills clearly and professionally to potential vendors.

* Follow up consistently with prospective vendors.

* Qualify vendor interest and suitability before arranging meetings.

* Schedule qualified vendor meetings for the Founder & CEO or relevant team member.

* Maintain accurate records of all outreach, responses, follow-ups and pipeline stages.

* Continuously test and improve vendor outreach methods and messaging.

2. Vendor Pipeline Management

Manage vendors through a structured pipeline:

Prospect Identified → Contacted → Replied → Qualified → Meeting Booked → Meeting Completed → Agreement Sent → Signed → Onboarding → Live

Responsibilities include:

* Ensuring every active lead has a clear next action.

* Following up with vendors who have not responded.

* Preventing qualified leads from being lost due to poor follow-up.

* Maintaining accurate pipeline data and reporting.

* Identifying bottlenecks in the vendor acquisition process.

* Providing regular updates on pipeline performance.

3. Vendor Onboarding & Operations

After a vendor agrees to join UpSkills:

* Coordinate the onboarding process.

* Collect required business and programme information.

* Coordinate the collection of class details, schedules, pricing, locations, images and other listing information.

* Ensure required documents and agreements are completed.

* Follow up on missing information.

* Coordinate with internal team members to ensure vendors are properly set up.

* Check that vendor listings are complete and ready to go live.

* Help reduce the time between a vendor signing and becoming fully active on the platform.

* Maintain professional relationships with vendors throughout the onboarding process.

4. Business Operations

* Support day-to-day operational activities.

* Maintain organised business records, trackers and internal documentation.

* Assist in developing and maintaining Standard Operating Procedures (SOPs).

* Coordinate operational follow-ups between vendors and internal team members.

* Identify operational inefficiencies and recommend improvements.

* Ensure assigned tasks and follow-ups are completed on time.

* Support the Founder & CEO with business execution and operational coordination when required.

5. Administrative & Financial Coordination

* Maintain accurate internal records of business expenses and operational spending.

* Organise receipts, invoices and supporting documents.

* Update approved internal financial trackers and cash-flow records.

* Coordinate required information with the Company’s external accountant or bookkeeper.

* Maintain organised records of vendor agreements and other operational documents.

This role is not responsible for providing professional legal, accounting, tax or audit advice. Specialist matters will be handled by external professionals where required.

What Success Looks Like

You will be successful in this role if you consistently:

* Build a strong pipeline of relevant potential vendors.

* Generate qualified vendor meetings.

* Follow up persistently without requiring constant reminders.

* Keep vendor pipeline information accurate and up to date.

* Move signed vendors through onboarding efficiently.

* Ensure vendors do not become stuck because of missing information or poor follow-up.

* Maintain accurate and organised operational records.

* Identify problems early instead of waiting for someone else to notice them.

* Take ownership of your responsibilities from beginning to completion.

• Annual Leave
• Medical and Hospitalisation Leave
• EPF
• SOCSO
• EIS
• Annual Bonus
• Company Trip