Job Summary
You will provide customer service support for maid agencies, communicating effectively with clients and colleagues to ensure smooth operations and customer satisfaction.
Responsibilities
Communicate clearly and professionally with clients and team members to address inquiries and provide assistance
Demonstrate commitment and reliability by consistently meeting work schedules, including public holidays, Saturdays, and Sundays
Apply result-oriented approaches to resolve customer issues and improve service quality
Use patience and effective interpersonal skills to manage client interactions positively
Operate PC systems efficiently to process information and support daily tasks
Preferred competencies and qualifications
Possess a CEI certificate
Ability to speak Mandarin
Other Information
Work schedule includes public holidays, Saturdays, and Sundays, with off days on weekdays