jobs in Far East Hospitality Management (S) Pte Ltd

全职 Room Division Manager (The Clan Hotel) 工作, 薪水, Far East Hospitality Management (S) Pte Ltd 公司招聘中 - Ricebowl

Room Division Manager (The Clan Hotel)

Far East Hospitality Management (S) Pte Ltd

全职

Singapore

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工作地点

  • Singapore

职位描述

岗位职责

Custom Field 3: 17631

Room Division Manager (The Clan Hotel)

Responsibilities

  • Responsible for the proper, efficient and profitable functioning of the Hotel. Oversee the Front Office and Housekeeping Departments.
  • Prepare the long-term and short-term strategies and plan, budget and forecast for the Hotel together with the HM/ GM.
  • Develop, recommend and advise the HM/ GM on any areas of improvements in processes and strategies of the Hotel.
  • Be proactive and resourceful in the analysis of trends and changing needs and expectation of guests in terms of accommodation, services and facilities.
  • Ensure that the Housekeeping Department maintains an effective level of service and cleanliness in guestrooms and public areas within budget.
  • Inspect guest rooms, public areas, lobbies and other facilities periodically to maintain a consistently high level of standards.
  • Responsible for meeting the KPIs set for ancillary revenue i.e. Upselling and customer engagement score i.e. Social media reviews
  • Ensure departments’ compliance with SOP.
  • Work with Outsource Security for efficient surveillance and proper reporting/ follow-up incidents.
  • Coordinate with the Human Resources Department for manpower needs, recruitment, promotion, termination etc.
  • Review departmental programs to ensure development of future department heads
  • Represent the Hotel Manager / General Manager in their absence.
  • Undertake any other duties as may be assigned by the Hotel Manager / General Manager diligently and professionally.

Requirements

  • Minimum Diploma or Degree in Hospitality, Tourism, or related field.
  • At least 6–8 years of hotel operations experience, with proven leadership in Front Office and Housekeeping management.
  • Strong analytical and operational management skills with a focus on guest experience and efficiency.
  • Excellent leadership, communication, and problem-solving abilities.
  • Proficient in Opera PMS and familiar with hotel management systems and reporting tools.
  • Hospitality certifications (e.g., CERT, service excellence, operations management, or leadership) are an advantage.
  • Professional, adaptable, and results-oriented in a fast-paced environment.

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