- 585 NORTH BRIDGE ROAD Central Region (Singapore) Singapore

工作地点
职位描述
岗位职责
Job Responsibilities:
Review and process claims in accordance with policy contract and guidelines.
Ensuring claim settlement is concluded within the agreed Turnaround Time (TAT).
Check data entry processes to ensure compliance with minimal error.
Verify claims / reports prepared by the junior staff and ensure accuracy in them
Ensuring emails and telephone call enquiries are well-managed and respond in a timely manner as per KPI
Liaison personnel with medical institutions for medical reports and issuance of Letter of Guarantee
Analysis workflow processes and streamline when necessary for efficiency
To coach and train junior staff
Embrace technology and seek enhancement of existing system and participate in IT discussion/ UAT testing
Any other projects assigned as and when required
Job Requirements
Diploma holders (preferably with minimum 1 year of related work experience)
Must be familiar with Microsoft Office applications (Excel, Word and Power Point)
Though not mandatory, preference will be given to candidates with some experience in the insurance
industry preferably with experience handling Group Insurance / products
Able to work independently and fast learner
Able to multi-task and work under pressure to meet tight deadline in a fast-paced environment
Strong customer oriented
Team player
重要安全守则
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