Company Overview
CRUISE WONDERS PTE. LTD. specializes in cruise travel products and services, offering diverse global cruise routes. We deliver exceptional travel experiences and continue expanding our market with a professional, growth-oriented approach.
Job Summary
Join CRUISE WONDERS PTE. LTD. as a Full-Time Travel Consultant to provide expert cruise travel advice, manage sales transactions, and build strong customer relationships to support business growth.
Responsibilities
Provide personalized cruise product recommendations and itinerary advice tailored to customers’ travel needs, budgets, and preferences
Respond promptly to customer enquiries, prepare quotations, manage bookings, and complete sales transactions via WeChat, WhatsApp, email, and other online platforms
Explain cruise itineraries, ship facilities, cabin categories, pricing, promotions, visa requirements, and travel arrangements clearly and accurately to customers
Proactively follow up on prospective customers and sales leads to increase conversion rates and achieve sales targets
Maintain comprehensive knowledge of the company’s cruise products and effectively communicate the features and benefits of various cruise lines and itineraries
Develop and sustain relationships with individual customers, corporate clients, travel agencies, and industry partners to expand business opportunities
Deliver professional and timely pre-sales and after-sales support to build and maintain strong customer relationships
Assist customers with post-booking processes including payments, document submission, itinerary changes, and related arrangements
Support company product promotions, customer events, and business development initiatives
Required competencies and certifications
Minimum two years of experience in cruise product sales
Fluent in spoken and written English to communicate effectively with customers and cruise line representatives
Familiarity with major cruise lines, itineraries, cabin categories, booking procedures, and sales policies
Strong sales skills including customer needs assessment, product recommendation, customer acquisition, sales follow-up, and deal closing
Ability to independently manage customer relationships and provide consistent after-sales service
Proactive, responsible, self-motivated, and results-oriented work approach
Ability to manage multiple tasks and handle customer enquiries and bookings efficiently
Preferred competencies and qualifications
Previous experience with a travel agency, cruise line, or cruise sales platform
Other Information
Benefits
Competitive remuneration package
Performance-based incentives and career development opportunities
Structured cruise product and sales training
Opportunities to work with multiple international cruise lines and diverse cruise itineraries
Stable, professional, and growth-oriented working environment
Clear career progression and advancement opportunities
How to Apply Please send your resume to:
*************
Use the email subject line:
Application for Full-Time Travel Consultant – Your Name
Our company has long been committed to providing high-quality global cruise travel services for travelers worldwide. Our cruise routes cover the Caribbean, Alaska, Europe (Mediterranean, Baltic), South America, Australia/New Zealand, South Pacific, Hawaii, Tahiti/French Polynesia, Asia, Africa, North and South Pole routes, as well as around-the-world voyages!