全职 RESTAURANT MANAGER 工作, 薪水 up to SGD 10,000, RUXU TONGSUI GROUP PTE. LTD. Southeast (Singapore) 公司招聘中 - Ricebowl

Responsibilities

Coordinate daily Front of the House and Back of the House restaurant operations to ensure smooth workflow and service delivery

Deliver superior customer service to maximize satisfaction and loyalty

Respond efficiently and accurately to customer complaints to resolve issues promptly

Regularly review product quality and research new vendors to maintain high standards

Organize and supervise staff shifts to optimize coverage and productivity

Ensure compliance with sanitation and safety regulations to uphold health standards

Manage the restaurant’s public image and suggest improvements to enhance reputation

Control operational costs by identifying and implementing waste reduction measures

Promote the brand in the local community through word-of-mouth and restaurant events to increase visibility

Recommend marketing strategies such as discounts and social media ads to reach a broader audience

Train new and current employees on proper customer service practices to maintain service quality

Implement policies and protocols to sustain efficient future restaurant operations

Required competencies and certifications

Proven work experience as a Restaurant Manager, Restaurant General Manager, or similar role

Proven customer service experience in a managerial capacity

Extensive food and beverage (F&B) knowledge, including the ability to recall ingredients and dishes to inform customers and staff

Familiarity with restaurant management software

Strong leadership, motivational, and people management skills

Acute financial management skills